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Our story

Software we loved.
Invoices we didn’t.

For years our other companies ran on the same software-as-a-service tools as everyone else — Salesforce, Zendesk, Trip.com, and more. The products were great. What kept happening to the bill wasn’t.

See the pricing we wanted Read the story
Renewal noticeYear three
Your plan, renewed
$80 $115

per seat / month — same product, bigger bill

Team size12 48 seats
Monthly bill$960 $5,520
Vendor’s cost to serve youTrending down ↓
+44% per seatSame product, two renewals later.
Never
with us
Illustrative — the pattern every growing team knows.
How we got here

A familiar story.
Told in renewals.

If you’ve run a growing business,
you’ve probably lived some version of it.

  1. 01

    We bought the tools everyone buys.

    Across our other companies we ran on the same software-as-a-service stack as everyone else — Salesforce for customer records, Zendesk for support, Trip.com for business travel. And honestly, they were good: polished, reliable, proven products.

  2. 02

    The renewals kept climbing.

    Once our data and our processes lived inside those tools, leaving became harder — and the pricing knew it. Every renewal asked a little more: a higher price per seat, a new tier, an add-on we now depended on.

  3. 03

    The math stopped making sense.

    Our bills grew with our headcount, then kept growing on their own. Meanwhile the real cost of serving us was almost certainly moving the other way. Each year we paid more for the same product — because we could be charged more, not because it cost more to provide.

  4. 04

    So we built what we wanted to buy.

    Zen & Zen brings CRM, a customer support portal, and browser-based business phone into one customizable workspace. Each plan has a flat monthly software price within its seat and record limits, with AI and phone usage charged separately at cost.

The turning point

The tools weren’t the problem.
The business model was.

Per-seat pricing had become a tax on growth — charged to us, and to every business like ours. We wanted software whose price made sense at ten people and still made sense at a hundred. So we built it, for ourselves and for every team feeling the same squeeze.

What we do differently

Software priced
the way we’d buy it.

Zen & Zen is the answer we wanted when we were the customer — one workspace, one flat price, and a setup that is simple to make your own.

01 / PRICING

Flat, not per seat.

Two monthly software plans — $99 or $199 — for your whole team.

  • No per-seat pricing
  • No annual contract
  • AI and phone usage extra, at cost
02 / OWNERSHIP

No lock-in.

Your data stays yours — all of it, all the time.

  • Download your complete database
  • Cancel anytime
  • Stay because it’s worth it
03 / SETUP

Set up around you.

We configure the workspace for your team — the fit of custom software, without the project.

  • Records and workflows
  • Portal and branding
  • Discuss your migration needs
Let's plan your setup

Software that grows with you.
Not on you.

Tell us about your team and the tools you’re paying for today. We’ll show you what flat pricing looks like.