Simple, flat pricing

Two flat plans.
No pricing games.

Use CRM, support, or phone à la carte — or all three as one integrated workspace. One flat monthly software price for your team, with AI and phone usage charged separately at cost.

Access by waitlist approval. Initial support covers North America.

StandardUp to 100 seats

Standard

The full CRM, support, and business phone workspace, configured around your team.

$99/ month

Flat for your whole team. No per-seat charge.

Pay monthly. No annual contract.

  • Up to 100 seats and 500,000 records
  • CRM, support, and phone — à la carte or integrated
  • Standard customizations of all three services
  • Optional native AI capabilities and API access for your own agents
  • Your data stays yours — download it anytime
Request Standard access

All three services are included. Use one, two, or all of them — the price stays the same.

AI and phone usage are extra, at cost
ProUp to 1,000 seats

Pro

Everything in Standard, scaled up — plus advanced AI-guided business-flow customization.

$199/ month

Flat for your whole team. No per-seat charge.

Pay monthly. No annual contract.

  • Up to 1,000 seats and 4,000,000 records
  • Everything in Standard
  • Advanced AI-based custom workflows
  • AI-guided business-flow customization
  • Your data stays yours — download it anytime
Request Pro access

For teams that need more seats, more records, or AI-guided business flows.

AI and phone usage are extra, at cost
Software and usage

A flat plan.
Usage at cost.

The software subscription and usage charges are separate. AI and phone costs pass through at the underlying vendor cost, with zero additional markup.

What the monthly plan covers, and how other costs work
ItemHow it is charged
CRM, support, and phone softwareIncluded in Standard or Pro.Use one, two, or all three. The monthly software price stays the same.
Plan customizationIncluded as described in your plan.Standard customization is included in both plans. Pro adds advanced AI-based custom workflows.
AI usageExtra, at API or vendor cost.Based on the AI services you use. Ask us for the rates that apply to your expected usage. Zero additional Zen & Zen markup. You pay exactly what we pay ourselves.
Phone minutesExtra, at vendor cost.Ask us about calling rates for the destinations you need. Zero additional Zen & Zen markup. You pay exactly what we pay ourselves.
VoIP service costsExtra, at vendor cost.Discuss the phone numbers and service needed for your setup. Zero additional Zen & Zen markup. You pay exactly what we pay ourselves.
MigrationConfirm scope and any cost with us.Salesforce and Zendesk migrations are supported for most users. Discuss your source, records, and history; other migrations can also be discussed.
Additional setup workConfirm scope and any cost with us.Standard customization is included in both plans. Discuss any setup work beyond the customization described in your plan.
Custom integrationsDiscuss availability, scope, and any cost.API access for your own AI agents is available on both plans. Ask about connecting other tools and any separate third-party charges.

Prices are in US dollars. Talk to us about your expected usage and the tools you are moving from before choosing your setup.

Getting started

Access by
approval.

Signups currently require waitlist approval. A credit card may be required for verification during the trial. Trial features and usage are limited or capped for fair use.

White-glove support is initially available in North America, with worldwide expansion planned soon.

Ask about waitlist access
AI in your workspace

Native AI.
Standard and Pro.

Turn conversations and customer history into less manual work. Use the built-in AI capabilities or connect your own agents.

Call transcripts in your CRM

Automatically transcribe calls and add a note containing the transcription to the lead’s CRM record.

Follow-ups with customer context

Automate follow-ups using lead history and the context of earlier conversations.

AI updates for leads and contacts

Keep lead and contact fields up to date with automated AI updates.

API access for your own agents

Connect your own AI agents to read and update CRM data through API endpoints.

These optional capabilities are available on Standard and Pro. AI usage, phone minutes, and VoIP service costs are charged at the underlying API or vendor cost, with no additional Zen & Zen markup.

Side by side

What each plan
includes.

The same integrated workspace and customer data ownership. Each plan has a flat monthly software price; Pro adds scale and advanced AI workflows.

Standard and Pro compared, in US dollars
FeatureStandardPro
CRM, customer support, and business phoneFull-featured services — use à la carte or all together Included Included
Natively integrated servicesOne shared customer record, not siloed tools Included Included
Browser-based business phoneCall waiting, forwarding, and transfers — no desk phones or hardware needed Included Included
Standard customizationsFields, layouts, branding, and workflows on all three services Included Included
User seats included Up to 100 Up to 1,000
Records included Up to 500,000 Up to 4,000,000
Automatic call transcription and CRM logging Available Available
Automated follow-ups based on customer history Available Available
AI field updates for leads and contacts Available Available
API access for your own AI agents Available Available
Optional AI add-onsAuto-research, automated emails, call transcription, and email response processing Optional Optional
AI and phone usage chargesSeparate from the software subscription, with zero additional markup At vendor cost At vendor cost
Advanced AI-based custom workflowsBusiness flows customized with AI guidance Not included Included
Customer-owned databaseYour database belongs to you. You can download your full database and request deletion of all your workspace data from our servers. Once deletion is complete, we do not retain that workspace data. Your data is never held hostage to keep you subscribed. Included Included
Monthly price$99$199
Plan limits

Your team, your data,
and room to grow.

Choose a plan around your team and your data. Discuss these details with us before choosing your setup.

Seats and records

The plan comparison lists the included seat and record limits. Confirm which users and types of records count toward those limits.

Attachments and storage

Discuss the files your team needs to keep and confirm the attachment and storage allowances for your setup.

When you reach a limit

Tell us about your current data and expected growth. Confirm what happens at a plan limit and whether Standard or Pro fits your needs.

Discuss your data and plan limits
Your workspace

Your tools.
Your data.

Use only what you need. Choose CRM, support, or phone on its own — you don't have to use all three. If you do, they work as one natively integrated workspace instead of siloed tools, which is where the real value compounds.

Salesforce and Zendesk migrations are supported for most users of those services. Talk to us about your source system, records, and history so we can discuss what comes across. Other migration needs can also be discussed.

Replace a traditional CRM or support stack purely to slash your monthly cost — or optionally explore AI capabilities. Add-ons like auto-research, automated emails, call transcription, and email response processing are available on both plans; Pro adds advanced, AI-based custom workflows.

Your database belongs to you. You can download your full database and request deletion of all your workspace data from our servers. Once deletion is complete, we do not retain that workspace data. Your data is never held hostage to keep you subscribed.

Pay monthly with no annual contract. You can cancel your next renewal and keep the service period you have already paid for.

Compare the running cost of separate tools on the cost comparison page, or talk to us about which plan fits.

Practical questions

Before you
get started.

Ask us something else
Can we start with just one tool?

Yes. CRM, support, and phone software are included in both plans. Use one, two, or all three — the monthly software price stays the same.

Which AI capabilities are available on both plans?

Both Standard and Pro support automatic call transcription and CRM logging, follow-ups based on lead history and conversation context, AI field updates for leads and contacts, and API access for your own AI agents. These capabilities are optional. AI usage, phone minutes, and VoIP service costs are charged at the underlying API or vendor cost, with no additional Zen & Zen markup.

How do we get access?

Signups currently require waitlist approval. A credit card may be required for verification during the trial. Trial features and usage are limited or capped for fair use. White-glove support is initially available in North America, with worldwide expansion planned soon.

What costs extra?

AI usage, phone minutes, and VoIP service costs are charged at the underlying API or vendor cost, with no additional Zen & Zen markup. The flat plan price covers the software subscription; usage charges are separate. Talk to us about your expected usage and migration requirements.

How do we estimate our monthly total?

Start with the Standard software subscription at $99/month or Pro at $199/month. Add your actual AI usage, phone minutes, and VoIP service costs at the underlying vendor cost, with no Zen & Zen markup. You pay exactly what we pay ourselves for that usage. Taxes are excluded from this breakdown.

Are migration, setup, and integrations included?

Standard customization is included in both plans; Pro adds advanced AI-based custom workflows. Discuss migration, any additional setup work, and custom integrations with us to confirm availability, scope, and any separate cost. API access for your own AI agents is available on both plans.

How do record and storage limits work?

Standard is $99/month for up to 100 seats and 500,000 records. Pro is $199/month for up to 1,000 seats and 4,000,000 records. These are flat monthly software subscriptions, with no per-seat charge and no annual contract. Confirm which users and records count, attachment and storage allowances, and what happens at a plan limit with us.

Can we move from Salesforce or Zendesk?

Salesforce and Zendesk migrations are supported for most users of those services. Talk to us about your source system, records, and history so we can discuss what comes across. Other migration needs can also be discussed.

Who owns our database?

Your database belongs to you. You can download your full database and request deletion of all your workspace data from our servers. Once deletion is complete, we do not retain that workspace data. Your data is never held hostage to keep you subscribed.

Is there an annual contract?

No. Pay monthly with no annual contract. You can cancel your next renewal and keep the service period you have already paid for.

Let's plan your setup

Choose your plan.
Request access.

Tell us about your team, your current tools, and any migration needs. We'll discuss your setup and waitlist access.

Ask about access