Compare the Zen & Zen Standard plan with Salesforce, Zendesk, and a separate phone system. Choose how many people need paid support-agent seats and whether to rent desk phones.
Move the slider to compare monthly software totals. Standard stays $99/month within its 100-seat limit. AI and phone usage are extra.
Count paid Zendesk agents who handle requests. Other staff may have different access; confirm the selected plan’s roles.
Checked: one phone for every team member. Unchecked: no desk-phone rentals. Support agents are included in the team count above, so each person is counted once.
One workspace10 people
Zen & Zen Standard
CRM, customer support, and browser-based phone.
$99/ month
Flat software price for up to 100 seats. No per-seat charge.
Uses your existing computer and audio equipment — no desk phones to buy or rent. AI and phone usage are separate, at vendor cost with no added markup. See usage costs. Need more than 100 seats or advanced AI workflows? See the Pro plan.
Separate servicesSelected licenses
Salesforce + Zendesk + a phone system
10 CRM/phone users, 3 support agents, and 10 desk rentals.
Salesforce, Zendesk, and RingCentral software use annual rates. Optional phone rentals require a multi-year RingEX contract.
The selected recurring-cost difference is $20,952 over a year, before usage and setup charges.
USD. This scenario assigns 10 CRM and phone-system users, 3 paid Zendesk agents, and 10 rented phones. These are selected recurring prices, with different features and calling allowances. Add actual usage and setup costs before estimating total spend. Standard includes up to 100 seats and 500,000 records; check the plan limits.
Check the wider choice
You may need fewer subscriptions.
The selected stack is one approach. A lower tier or a broader suite may already cover the work you need.
Salesforce Starter Suite
Sales, service, marketing, and commerce in one suite, starting at $25 per user/month, billed monthly or annually.
A lower tier may cover your needs without separate Zendesk. Check customization, API access, and phone requirements; this is different from the Pro Suite + API rate used above.
A broader business-app suite with CRM and customer service, plus tools for other departments. Licensing offers all-employee and flexible-user models.
The all-employee model requires licenses for everyone on payroll. Verify current regional pricing and app editions. Zoho Voice has a separate subscription, so confirm the calling setup too.
* Other brands' pricing is based on web search and publicly available information, checked on . Prices can change. This calculator uses the selected CRM/phone user count, paid Zendesk agent count, and optional rentals. It does not assume volume discounts or a negotiated quote. Links below identify the sources used.
The alternative is one example of buying the three services separately. Salesforce Pro Suite already includes some service tools, so your team may not need a separate Zendesk subscription. Zendesk Suite Professional includes telephony, so a separate PBX may also be unnecessary. The controls account for fewer support agents and optional hardware. Different tiers, fewer CRM/phone users, and discounts will also change the total.
The Zen & Zen software price shown is $99 per month for up to 100 seats, paid monthly with no annual contract. This estimate excludes taxes, usage-based AI and telecom charges, setup or migration work, optional integrations, and other add-ons for either option. AI usage, phone minutes, and VoIP service costs are charged at the underlying API or vendor cost, with no additional Zen & Zen markup. Discuss your migration and setup requirements with us. See the software and usage breakdown.
Annual-rate subscriptions and multi-year rentals have different commitments from a month-to-month purchase. RingCentral lists included US/Canada calling, while Zen & Zen phone usage is charged at cost. Check RingCentral calling allowances. Product features, hardware, support, and contract terms differ; this is not a claim of feature-for-feature equivalence.
The numbers, in fullPublished rates and plans assumed for the separate-services setup — the basis for this comparison, not Zen & Zen plan pricing.+
Salesforce lists Pro Suite at $100 per user per month and Web Services API access at an additional $25 per user per month, for a combined $125. This comparison uses annual billing. Pro Suite also includes service and marketing tools.
Zendesk lists Suite Professional at $115 per agent per month when paid yearly. It includes API access, skills-based routing, reporting, live chat, a knowledge base, and telephony. Its phone features overlap with the separate PBX in this example.
RingCentral publishes a $5 rental rate for the Yealink T33G. Phone rentals require a multi-year RingEX contract; confirm availability and final terms with RingCentral.
Let's plan your setup
Bring your whole team. Let's simplify the setup.
Talk through the CRM, support, and phone tools your team needs, along with any usage or setup costs.
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