Compare Zen & Zen with Salesforce, Zendesk, and a separate phone system with a rented desk phone for every employee.
See the plans, billing terms, and sourcesMove the slider to compare monthly totals. Zen & Zen stays $99/month, regardless of seat count.
CRM, customer support, and browser-based phone.
$99/ month
Flat price for your whole team. No per-seat charge.
Uses your existing computer and audio equipment. Physical desk-phone rentals are not included.
Selected subscriptions, cloud PBX, and 10 desk-phone rentals.
$1,690/ month*
Monthly equivalent using the plans below.
Salesforce, Zendesk, and RingCentral software use annual rates. Phone rentals require a multi-year RingEX contract.
$1,591 less per monthwith Zen & Zen in this example.
$19,092difference over 12 months at these rates.
USD. This example gives all 10 employees a CRM seat, a support-agent seat, and a phone-system seat. It compares recurring prices, not identical features or total ownership costs. Read the assumptions.
Named plans and public rates, with a separate line for the desktop phones.
| Service and plan | Rate per month | Cost for 10 |
|---|---|---|
| CRMSalesforce Pro Suite + API accessSource [1] | $125 / userAnnual billing; API add-on included | $1,250 |
| Customer supportZendesk Support TeamSource [2] | $19 / agentAnnual billing | $190 |
| Phone system / cloud PBXRingCentral RingEX CoreSource [3] | $20 / userAnnual billing | $200 |
| Desktop phone rentalsYealink T33G desk phonesSource [4] | $5 / phoneMulti-year RingEX contract required | $50 |
| Alternative total per month* | $1,690 | |
| Zen & Zen per month | $99 | |
* Other brands' pricing is based on web search and publicly available information, checked on . Prices can change. This calculator multiplies the published per-seat rates by your selected team size, with one phone rental per person. It does not assume volume discounts or a negotiated quote. Links below identify the sources used.
The alternative is one example of buying the three services separately. Salesforce Pro Suite already includes some service tools, so your team may not need a separate Zendesk subscription. Fewer paid seats, different plans, discounts, or using softphones instead of renting hardware will change the total.
The Zen & Zen price shown is $99 per month, regardless of the number of seats. This estimate excludes taxes, usage-based telecom charges, setup or migration work, optional integrations, and other add-ons for either option. Confirm your phone usage and setup requirements with us before ordering.
Annual-rate subscriptions and multi-year rentals have different commitments from a month-to-month purchase. Product features, calling allowances, hardware, support, and contract terms differ; this is not a claim of feature-for-feature equivalence.
Salesforce lists Pro Suite at $100 per user per month and Web Services API access at an additional $25 per user per month, for a combined $125. This comparison uses annual billing. Pro Suite also includes service and marketing tools.
Zendesk lists Support Team at $19 per agent per month when paid yearly. This is its email and ticketing plan, not Zendesk Suite.
RingCentral lists Core at $20 per user per month when billed annually, with one business phone number per user.
RingCentral publishes a $5 rental rate for the Yealink T33G. Phone rentals require a multi-year RingEX contract; confirm availability and final terms with RingCentral.
Talk through the CRM, support, and phone tools your team needs, along with any usage or setup costs.