📞 Contact Our Team

Network Crisis? We're Here to Help

Emergency network support, service inquiries, or deployment planning - our network support experts are ready to assist. Get immediate help or learn how to prevent future downtime disasters.

Choose Your Path Forward

Whether you need immediate network protection or enterprise-wide deployment, we have the right approach for your IT infrastructure.

Most Popular
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Network Emergency

Current network crisis? Need immediate expert assistance? Our network support engineers are standing by 24/7 for emergency response.

24/7 emergency response line
Immediate triage and assessment
Remote crisis resolution when possible
Expedited Aizen deployment for ongoing protection
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Prevent Future Downtime

Experienced network issues recently? Get Aizen deployed to prevent future $1,049/minute downtime disasters.

Fast-track deployment within 24 hours
Complete network assessment
Customized monitoring setup
30-day trial with full support
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Enterprise & Multi-Location

Multiple locations? Enterprise compliance needs? Custom deployments and volume pricing for organizations with complex requirements.

Volume pricing for 3+ locations
Dedicated account management
Custom compliance reporting
Priority deployment scheduling

Frequently Asked Questions

Get quick answers to common questions about deployment, security, and features.

How long does deployment take?

Most customers are operational within 1-2 days. We ship pre-configured hardware overnight, and deployment takes under 10 minutes. Enterprise multi-location deployments may take 1-2 weeks.

Do you provide training and support?

Yes, all plans include deployment training, technical documentation, and ongoing support. Enterprise customers get dedicated success managers and priority support.

Can you integrate with our existing IT tools?

We integrate with major RMM platforms (ConnectWise, Kaseya), ticketing systems, and monitoring tools. Custom integrations are available for enterprise customers.

What about data security and compliance?

We're SOC 2 compliant with enterprise-grade security. All data is sanitized on-device before cloud transmission, and our hardware includes TPM 2.0 security modules.

How do you ensure network data privacy?

All sensitive network data is processed locally on your device. Only anonymized diagnostic information reaches our cloud for analysis. You control all remediation actions.

What's the pricing structure?

Pricing is per location per month, starting at $99. Hardware, cellular connectivity, and expert support are all included. Volume discounts available for multiple locations.

Direct Contact & Emergency Support

Multiple ways to reach our network support experts for immediate assistance or service planning.

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Emergency Hotline

Network down? Critical outage? Call for immediate assistance

1-800-ZEN-HELP

24/7 Emergency Response

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Network Support

Technical questions, deployment planning, service inquiries

support@zenandzen.net

Response within 4 hours

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Enterprise Sales

Multi-location deployments, volume pricing, partnerships

enterprise@zenandzen.net

Custom solutions available

Service Inquiry Form

Emergency calls get immediate response • All inquiries answered within 4 hours

Don't Wait for the Next Network Crisis

Every day without network protection is a risk of costly downtime. Get your Virtual Network Engineer deployed quickly and never worry about being locked out during outages again.

Fast email responses • Network expertise • Enterprise deployment support