Cookie Policy
How we use cookies to enhance your AI voice automation experience.
Last updated: August 2, 2025
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, improving our AI voice automation platform, and showing you relevant information. Think of them as helpful notes that make your next visit smoother and more personalized.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our platform to work. They can't be turned off.
- User authentication and security
- Session management
- Platform functionality and navigation
- Load balancing and performance
Functional Cookies
These cookies enhance your experience and remember your preferences.
- Voice automation preferences
- Dashboard layout and settings
- Language and region preferences
- Campaign and prospect list settings
Analytics Cookies
These cookies help us understand how you use our platform so we can improve it.
- Platform usage and feature adoption
- Call performance and success rates
- Page views and navigation patterns
- Error tracking and bug detection
Marketing Cookies
These cookies help us show you relevant content and measure the effectiveness of our marketing.
- Personalized content recommendations
- Marketing campaign effectiveness
- Social media integration
- Conversion tracking and attribution
Third-Party Services
We work with trusted partners to provide you with the best experience. These services may set their own cookies:
Analytics
- PostHog
- Google Analytics
- Mixpanel
Support
- Reserved for future functional services
Marketing
- LinkedIn Insight Tag
- Google Ads
Payments
- Stripe
Your Cookie Choices
You're in control. You can manage your cookie preferences at any time.
Cookie Preferences: Click the cookie settings link in our footer to update your choices.
Browser Settings: Most browsers allow you to block or delete cookies through their settings.
Opt-Out Tools: Use industry opt-out tools for advertising cookies if you prefer.
Note: Disabling certain cookies may limit some platform features. Essential cookies are always required for basic functionality.
How to Manage Cookies
You can control cookies through your browser settings:
Desktop Browsers
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and Site Permissions
Mobile Browsers
- iOS Safari: Settings → Safari → Privacy
- Chrome Mobile: Settings → Site Settings
- Android: Settings → Privacy → Clear Browsing Data
Updates to This Policy
We may update this Cookie Policy occasionally to reflect changes in our practices or for legal reasons. We'll notify you of significant changes through our platform or by email. The “Last updated” date at the top shows when this policy was last revised.
Questions About Cookies?
We're happy to explain how cookies help improve your AI voice automation experience:
Email: privacy@zenandzen.net
Support: support@zenandzen.net
We typically respond to cookie-related inquiries within 2 business days.