Virtual Network Engineer Capabilities
Our AI-powered Virtual Network Engineer provides comprehensive network support from crisis resolution to proactive monitoring, all with enterprise-grade security.
Hardware-Enabled Out-of-Band Access
Our Virtual Network Engineer device provides guaranteed access to your network even during complete outages when traditional remote support fails.
- Cellular LTE connectivity bypasses network failures
- Pre-configured device with zero-touch deployment
- Secure out-of-band access during crisis situations
- Works when ISP, router, and firewall issues occur
- Multi-carrier cellular redundancy for reliability
AI Virtual Network Engineer
Your on-site AI specialist diagnoses network issues, provides expert analysis, and executes remediation with your approval.
- AI-powered network diagnostics and troubleshooting
- Natural language interaction via voice and chat
- Expert knowledge trained on network support scenarios
- Real-time analysis of network topology and performance
- Continuous learning from each customer interaction
Enterprise Security Built-In
Bank-grade security with human-in-the-loop control ensures your network credentials and data remain protected.
- Multi-factor authentication with SMS verification
- On-device credential sanitization before cloud analysis
- Mandatory user approval for all network changes
- Complete audit trail of all actions and approvals
- All network traffic encrypted end-to-end
Crisis Resolution in Minutes
Get network issues resolved in under 30 minutes instead of waiting hours for traditional support to troubleshoot.
- Target resolution time under 30 minutes for common issues
- Immediate diagnosis without waiting for support tickets
- Direct access to network equipment during outages
- No dependency on functioning network connectivity
- 24/7 availability including weekends and holidays
Comprehensive Network Diagnostics
Advanced diagnostic capabilities covering the full spectrum of network issues from connectivity to performance optimization.
- ISP connectivity and routing analysis
- Router, firewall, and switch troubleshooting
- DNS and DHCP configuration validation
- Bandwidth analysis and QoS optimization
- Network topology mapping and documentation
Proactive Monitoring & Prevention
Beyond crisis response, Aizen provides continuous monitoring and predictive maintenance to prevent issues.
- Continuous network health monitoring
- Predictive analytics to identify potential failures
- Performance trend analysis and optimization
- Security threat detection and response coordination
- Automated reporting and compliance documentation
Transform Your Network Operations
See immediate impact on your business continuity with measurable downtime reduction and enhanced IT team effectiveness.
Prevent Costly Downtime
- Avoid $1,049 per minute downtime costs
- Guaranteed network access during complete outages
- Rapid resolution prevents customer loss and revenue impact
- Eliminate expensive emergency truck rolls
- Protect business reputation and customer relationships
Enhanced IT Team Effectiveness
- Focus on strategic initiatives instead of firefighting
- Expert network support available 24/7/365
- Reduce IT stress and after-hours emergency calls
- Professional development through AI partnership
- Scalable expertise without hiring additional staff
Enterprise Features at SMB Prices
- 90% cost savings vs enterprise out-of-band solutions
- No complex setup or specialized training required
- Predictable monthly costs with no surprise fees
- Hardware included with subscription at no extra cost
- Immediate ROI with several month payback period
Built for SMBs and Multi-Location Businesses
Enterprise-grade network support without enterprise complexity or enterprise prices. Get started in minutes with plug-and-play deployment.
Hardware Device & Connectivity
- Hardened miniature device with integrated LTE cellular
- Multi-carrier cellular backup for redundancy
- Zero-touch deployment with plug-and-play setup
AI Network Intelligence
- Fine-tuned AI models for network diagnostics
- Natural language interaction via voice and chat
- Continuous learning from network patterns
- Predictive analytics for proactive maintenance
Security & Compliance
- HIPAA Compliant: Healthcare-grade data protection
- Bank-grade encryption for all data transmission
- Human-in-the-loop control for all network changes